About this site Here at Magic Mic we take pride in our product's distribution, backed by EXPRESS PROCESSING with in house E-logistics we ensure rapid delivery of our products to our customers in a timely manor you should expect from an internet based company. All our products now carry a full 2 year Return To Base Entertech %7EUK warranty. Should you find any difficulty using the site or in locating the product you require we will be more than pleased to assist you via Email or via telesales on . We always appreciate your thoughts and comments on our site, good or bad we would love to hear from you. About Magic Sing Magic Sing has been around for sometime in the UK, building to a user base of over 450,000 customers UK wide in 2008. Used in homes, pubs, Limo's and clubs across the country the Entertech WOW Magic Mic has now become the industry standard with virtually no competitor products coming close to it's quality and specifications. Magicsing.co.uk are the only UK company providing support and sales in the UK on Entertech product for over sing 1994 - 15 Years - 100% service ! Our in house logistics structure facilitates rapid despatch of orders, where items are in stock these are usually despatched within 2 hours of your purchase before 2pm Monday - Friday, weekend orders are processed Monday. We hope you enjoy your visit to Magicmic.co.uk Contacting us Direct :- By Email :- Sales@magicmic.co.uk By Telephone :- By Fax :- By Mail:- UK UK Returns and Repairs, all models. No returns are accepted without prior RETURNS AUTHORISATION. We aim to keep the returns process as simple as possible. For information regarding the returns procedure please contact our returns department via email: sales@magicmic.co.uk . Items returned without prior authorisation will be rejected regardless of a displayed return address. If the unit is a return under warranty you will need your order number to hand prior to contacting us. Should your unit be out of warranty, we offer a quotation return service, please forward your mic details, serial number (inside magic sing next to battery slot) and order number, a standard quotation a return should the quote be accepted or rejected is £35 + Vat. Quotations can take up to 90 days. If the item was purchased outside of the UK or from one of many UK suppliers claiming to the official or only UK supplier and your serial number is not recognised by our system we charge £85 + Vat for a standard quotation. Repairs are handled by ENTERTECH QUALIFIED ENGINEERS, outside of the UK. We only offer repairs to Entertech Official merchandise, we do not cover copy mic's such as Kori Tech, Star Singer, Sing Star, Magic Singer. Official merchandise has a the brand stamp WOW Magic Mic, ET or Enter-tech of Korea on the unit. Dealers, Trade, Singing Group orders We are always interested to hear from Dealers wishing to supply our product on retail basis directly, please fax your letter head and email details to the above number, regrettably we can not supply any trade details until this process has been completed. We supply our units wholesale, our minimum order is £100. For group purchases, Tagalog singing clubs we are always happy to discuss orders of more units, generally we can offer you a good discount or perhaps the group can buy centrally and make a small revenue for the group in general, either way we can often help. |